Revision Advice READ THIS FIRST
The exam is a 1 and a half hour long written paper (NOT multi-choice)
It is worth 40% of Unit 2 (the Full course).

Pre-release Scenario: EnviroMax (Word Doc)
Official Pre-release Scenario: EnviroMax (pdf)
Key points:

Research Brief
The idea is you do research homework (pdf) on ICT software solutions used in the Travel Industry (make sure you understand what EnvironMax actually do) and then go into the exam with your notes (hopefully all the answers) to get you full marks!!!

You are allowed to take in to the exam 4 sheets of A4 full to the brim with notes, provided from your homework research project.

You get zero marks for your answers unless you relate it to the EnviroMax scenario. Eg If asked 'Describe how the travel company might use a computer keyboard' You get NOTHING for saying 'For Typing'. The examiner expects you to say 'They may use it to type letters to customers'. This issue has led to some good students doing badly in this exam in the past.

Never refer to software products by name. Eg asked 'What type of software would the staff use to type a letter? Don't answer 'Microsoft Word' it's the wrong answer. They will allow 'The admin staff would use Word Processing Software'.

Some Revision Materials for the full course paper Read below first!!!

Here is an exhaustive list of exam material which may be relevant
(but not hugely important): Exam revision background reading

You need to know (have notes on)...

• environmental issues concerned with the growing use of ICT
• the types of hardware and its configuration
• company computer purchasing and disposal policy
• monitoring and control systems and their effects upon efficiency and the environment
• communication methods and the equipment needed
• use of different types of computer systems
• LAN and WAN networks and connection to the internet
• use of flowcharts
• types of software and its configuration
• research methods and searching for information using ICT
• The Data Protection Act and company policy
• health and safety issues relating to ICT use
• operating systems, GUI
• types of graphic formats and file types
• efficient website design and user interfaces aimed at reducing potential health problems
• databases, the capture of data and prevention of data entry errors
• the use of macros
• methods of maintaining data security and relevant ICT legislation.